These look great – they have a lot of character:
http://www.perthmilitarymodelling.com/newkitnews/squad48.htm
thanks for the info, they do look good - as you say, lot of character.
Hi; yes they look nice: I got the sales conditions from YS Wong:Kit
No:AOW48/01 US tank crew WWII
scale : 1/48th scale
Material : Resin
Price: US$22.00 per set + US$4.00 for air mail and packing
Discount available for order of 5 sets and above.
Payment: by PayPal only. Please pay to “cocamin@yahoo.com.sg”
E-mail: koka@pacific.net.sg
HTH
Thanks Frank, though I am a little leery of paying with Paypal.
I discovered when I was sent a poor product by Armour Workshop that Paypal is not like a credit card payor. They don’t care if the seller sent you a defective item – they won’t discuss it or settle a dispute. So a seller like Armour Workshop can sell you any crap they want and then refuse to make good on it, which is exactly what Armour Workshop did.
All I could do is lodge a complaint on their account, which I did.
Thanks for the link, Larry!
They do look very good!
Thanks for the info Larry. I gotta admit, they do look quite nice, especially that pic of them all painted up with the Shermie.
Larry - Saw them on the BornTooLate site ,… Plan to get a set or two. By the way, I thought ArmourWorkShop sent you a new set of tracks after your conplaint?
Emil
Nope. When they saw that I had posted a bad review, they withdrew the order. Apparently, they don’t like people talking about the flaws in their products. They would only fix their screw-up if I shut up about it!
I consider the company a must-avoid at this point, because of this, because they have a history of sending out seriously warped parts, and because they often do not ship you your item unless you bug them – then they claim they’ll send you “another one.” I think they are ripoff artists.
Hi Larry, I understand, that you’re disappointed because you seem to have bad experience with them, but I think you shouldn’t write such “harsh” comments as this is a bit too offending. Personally, I only had contact Leo and he was friendly and helpful providing information. Also, I would avoid writing in the public about - Armour Workshop’s - behavior as a company and calling them “ripoff artists”. I understand your position, but I don’t think so! Maybe they’ve made mistakes or not - I don’t know! Yet, I would do the best I could to have satisfied customers, but I would be less will ing to react if I would read such things like “ripoff artists” or “they don’t like people talking about the flaws in their products” on public boards as we modelers should be more friendly even if there are problems as this is the better solution. Also, I don’t believe, that the reason is that there are mistakes or problems with Armour Workshops products. For example: Terry wrote, that there Sherman barrel isn’t correct and he posted this review on PMMS where many, many people read it. Yet, I posted parts of Leo’s mail in our BTL Group in which Leo stated, that they listen to the modelers and that they will announce a newly designed barrel shortly and will stop selling the old one. I don’t know what you think, but that’s something different than that what you said.
No idea! Having no connection to them I can honestly say, that I’m independent in this case, but I could understand anybody, who feel offended when called a “ripoff artist” in public forums…
Regards
Franl
You’re saying that we don’t have a right to share bad experiences about products with our fellow consumers because it might hurt the seller’s feelings? I hate to point this out, but that is an extremely strange opinion. You do not buy things from sellers because you want to be their friend. One better way for them to spare their own feelings is to sell quality products, and promptly remedy product problems.
They ripped me off. I ordered a product, they did not send it. I wrote them about it and they told me they’d send it “again.” (Others have said they have had this done to them too.) They sent me a defective product, and then failed to replace it. I was ripped off by Armour Workshop.
Look, if you don’t know, don’t comment.
I did not call them that until they flatly refused to remedy the garbage product they sent me. That makes them (all together now) ripoff artists. Anyone who deals with them does so at their own risk.
NO - that aren’t my word! I said, that you “shouldn’t” write it that way. I never said, that you don’t have the right to. That’s not what I said. It’s important to share both the good and the negative experiences about products with fellow consumers, but we should choose less offending words. That’s no “strange” opinion, but the behavior of a lone business man, who studied law for 5 years and learned how things work properly without posting messages of this kind. It’s the way in which we report about problems or mistakes.
Look, if you don’t know, don’t comment.<<
That’s the point. Yet, you provide the readers of this board with additional information on others cases, etc. and add " makes them (all together - now - ) ripoff artists". This way it’s different!
Nevertheless, I’m not sure as “we” don’t have them here telling their position!
Frank
I totally agree with Larry here.
Half the reason I use this forum is to hear about things just like he had happen. Both bad and good things. It helps me to decide how to spend my money wisely in this hobby.
And knm_uredd I just read a post from you in which you said…
“Yet, I must absolutely and totally disagree speaking about the Tamiya kits. These are toys.”
http://www.finescale.com/fsm/community/forum/topic.asp?TOPIC_ID=42406
By your logic you are bashing a company about their products too. Now I know you didn’t use the term “rip off artists” but from your post in this thread you seem to think we should never say a bad thing about any manufacter.
Sounds like a double standard here unless its okay in your eyes because its Tamiya and they are a big company.
Just my 2 cents.
Hi; first - you didn’t sign, but my name is - Frank - so don’t use my Nick if you talk to me (also a question of good behavior!). Yet, you don’t understand what I want to say! It’s the way, one talks about a problem. If you take the time to re-read my posting, you see that I said, that it’s important to share experiences (good/bad). Also, one can give recommendations (positive/negative), but one shouldn’t call people “rip off artists” as this would be enough to take you to the court in Germany if you tell someone a thief or something compareable in the public.
You mentioned my posting regarding Tamiya’s kits. Yes, I consider them as being toys. That’s my opinion. They are too smooth and have screw and a metal die-cast chassis… BUT I never ever would say a bad word about the quality of Tamiya’s parts. Their approach is wrong and that’s a big disappointment to me.
ALSO, I’m open for discussion. I’m not offending while speaking about Tamiya. Yet, I know that they could have made it better. And that’s a disappointment.
never say a bad thing about any manufacter. <<
The difference is - “rip off artists” vs. they don’t send me my stuff and don’t return my money, etc.
That’s a big difference!!
Frank
Dear Modellers,
It has been brought to our attention by some kind community members that Larry Dunn has taken his complains and sweeping statements public again.
Let us be clear once and for all:
We have no problems with buyers airing their opinions. In fact, we encourage feedback in order to constantly improve our products. I know of no company that survives the long haul without such commitment.
Regarding the particular purchase of Mr Dunn, we have indeed offered to send him a new set (which will be the third set, as he claimed not to have received the first set - we sent him a second set) and if he is unused to fitting together our track-links, we offered to do that for him, giving him an opportunity to see how great a completed AWS track link set looks like. After accepting our offer, Mr Dunn posted on ML forum that we have taken the fun out of modelling for him by giving him a completed set of track links. Puzzling behaviour ???
It was unfortunate that Mr Dunn had displayed no sincerity in resolving the situation nor reflecting the matured behaviour of most modellers out here. After having made several offers to him to no avail, it was at this point and that we decided not to deal him any more. Interested readers may refer to the ML forum for the facts.
We stand by our policy to send replacement items, if by some rare chance the intial set turns out to be problematic for the buyers or if the shipment goes missing in the postal system.
Best regards,
Armour Workshop team
Wow, great detail for 1/48.
I hope this does not spell the death for 1/35.
[:)]
Gentleman,… Please … let us reason together. Firstly, I bear the guilt of brouching the Armor Workshop issue with Larry. My appologies for “stiring the pot”. Secondly, we have a modeling friend in Frank who spends much of his time keeping us abreast of industry developements in quarterscale, and I for one am grateful for those efforts. I should hope we could refrain from insensitivity to one another,… Again, forgive me for inciting any of you; it was not my intention. Emil
Hi Emil; you’re absolutely right! Anyways, we modelers in the community should both be friendly and open for discussion. We shouln’t use that “hard” words!
For example: When Tamiya released there Tiger I kit, I wrote them a 3 pages long letter regarding the “toy-like appearence” of their kit and giving them a list of reason why I consider them as “toys”. I explained my opinion and pointed out the problems for the modelers and the aftermarket industry - AND - I got a 5 pages long letter in return from them together with a sample kit. They reacted on my comments and added their replies, ideas and solutions. They showed. that they understand what I meant and told me the reasons for their approach, the problems, etc. They NEVER were offended by my letter because I was open, friendly and offered to discuss - what we did in several e-mails.
It’s the way, we talk about the things!
Kind Regards
Frank
Again, you don’t see the point. They are putting their products out into the stream of commerce. This entitles consumers to discuss those products. I’d hope that if someone had a bad experience with a vendor’s pruduct, they would say so to their fellow modelers, and not cut some secret deal with the vendor and act like nothing was wrong, so that other consumers could be similarly ripped off.
Now, caught with their hand in my pocket, Armour Workshop tries to lie their way out of it. Unfortunately for them, most of what actually happened is posted on message boards. Read on.
Uh huh. I’m not the only person who reports that you send out “another set” when the supposedly mailed “first set” never arrives, so you either have the worst luck with mailings in the history of the world, or you are not being honest. I wonder which one it could be – I’ve been ordering models and AM parts from people all over the world for years, and nothing’s ever gone missing except, supposedly, your package. And then other people claim the same thing – that you send out “another set.”
What they fail to mention is that they withdrew their offer to make me whole when they heard I had publicly complained about their product. I wonder why they fail to mention that? Maybe because it is indefensible?
If anyone cares to do so, they may check the history of this discussion on FSM’s board and on Missing Lynx.
Here’s what actually happened.
-
I wrote publicly of my problems with AW’s treads, here and on ML. I also wrote them an e-mail telling them I was dissatisfied with the product and wanted a refund.
-
I got an e-mail from AW saying they would send me an assembled set of the treads. I accepted the offer. I even came on here and on ML and mentioned this offer to make me whole.
-
They discovered that I had posted my complaints with their product online and publicly withdrew the offer.
This is a total lie. They did not make several offers to me, they made one, and then withdrew it when they discovered that I had let other people know that the PMMS review clearly did not reflect the product I received.
Which is, “we’ll send you a replacement as long as you don’t tell anyone we sent you crap the first time.” That’s some policy.
Again, in my opinion AW is a must-avoid company. I very strongly advise people to look elsewhere for AM parts. The quality of the moldings they provide is very poor, and their customer service is absolutely abyssmal, as the deceitful post I responded to makes clear. (I’m not surprised that the product they sent PMMS was good, but we aren’t all PMMS.) Just look for yourself at the ML thread, and the one posted here, to see the lie in AW’s statements.
As an aside, one fascinating element of this is the misplaced affection of some consumers, who will side with the vendor instead of their fellow consumer when there is a product problem.
By the way, anyone who wants to put AM tracks on the Tamiya 1/48th Tiger I should steer clear of the AW tracks and use the Atelier Infinite tracks, which are a greatly superior product because they snap together, and the links don’t fall apart in your fingers! It took me an hour, and six broken links, to put four of the AW links together. It took me twenty minutes to put an entire length of the Atelier links together, including clean-up.
World War 2 Productions is also putting out a snap resin set of tracks for the 48th scale Tiger I – those should be great too.