Other than a couple of decals-only suppliers, I have only ever used them for online orders because the customer service is superb & prices are reasonable. Congrats - well-deserved.
I ordered from SB an Eduard BRASSIN 1/32 ejection seat seat for my Tamiya 1/32 F-4J. Dropped it in the box for a month 'till I joined the group build here. One of the 2 PE frets was missing, a month later and no receipt, they sent me the missing fret no questions asked. I’m happy for them.
I use them but their search engines limit my business with them…
I’ve never had an issue with their search engine. I simply use the search box at the upper right corner and type in the subject I am looking for. Mustang, Stuka, Patton etc. You can search by mfr’s part number. You can search by scale.
If you know the mfr you can use the list on the left to select search by mfr, click on the BY MANUFACTURER and everything that company produces that they stock will be listed. The links of the left side also take you into product categories which allow you to sort through those products in those categories and subcategories.
Typically everything used as a descriptive by the mfr is used in the search parameters
scale, mfr, subject, sub-topic and catalog number which is a combination of mfr code and mfr part #
1:48 Steel Beach Accessories S-2 Tracker Seats #SB098# 1:35 AFV Club AH-1W Super Cobra NTS Update #35S49# 1:32 AMS F-5 Tiger II Correct Shaped Duckbill Nose (HAS kit) #32024
I typically start very generic in my searches, if I am looking for a set of decals say for an F-14 Tomcat, I either search for F-14 or Tomcat. The search gives me everything they stock related to that subject.
I have never been able to use more than one descriptive word…and if I had the mfr’s part/item number it would be easy but I rarely have that…