I have to get Eduard 1/48 Spad XIII as soon as it showed at LHS [:)], so I got it. [:)]
As I opened the box and investigated all parts I realized decals are just cut off [:(] from left side. I did not wait to long and wrote an email to Eduard …
after two Weeks a letter showed up … with a new sheet of decals [:)]
Nice support Eduard !!!
[:)]
[tup]
Greg- Thanks for that! Nice to hear about companies with the “right” ideas about customer service. [tup]
As Kurt Vonnegut would’ve said, (paraphrasing)
“We often don’t speak and exclaim when things are great and teriffic. Too often folks pipe up only when to complain and revile.”
It’s great to hear you were treated with value and respect!
I checked the decal sheet in my Spad kit and they look fine. You must have gotten a ‘special version.’ Sweet kit though, huh? I like kits that have it all in one. I downloaded the color copies of the decal placement from Eduard and even those came out looking good.