Anyone have this? They gave me the wrong sprue for the 1:700 waterline Yamato. I paid big money for this kit and have been struggling. I posted and no one responded. Turns out, the sprue pieces are molded, probably for a different kit. They simply don’t work. I am trying to put anti-aircraft guns on these round turrets that have the fronts built up. I can’t explain but the turrets I have do not in any way shape or form look like the directions. I am really really irritated.
Doesnt matter, Tamiya does not return phonecalls like they say they do. I am such a proponent of Tamiya on this board. I am always praising their kits. No more, I am really irritated for losing 40bucks and them not having the decency to follow up a customer concern. Thats it for me. I found Tamiya America toll free number and called 4 days ago. Nothing in the way of response. What a contrast to Accurate. I had a problem with a canopy on a Dauntless. I wrote them an email. About a week later I am walking up to the green on a great tee shot and my cell phone rings. I figure it is work looking for me. It was Accurate telling me they put the canopy in the mail. I guess Tamiya is too big to care about a customer.
Try calling them again. I lost a gear door to a tamiya p-51 and called their toll free number. They sent out a replacement part no questions asked the next day. Heck, they even called me back later the day I called to tell me they had the part in stock and it would ship.