I am building a 1/48 T-6G (Texan by Modelcraft) and have lost the front and rear canopy (part #49-53a). I’ve e-mailed them 4 times and called - got only the voice mail - without a response. I’m willing to pay for the replacement, but does anyone know how to get them to respond?
Not very good customer service!
Hey guys, too many responses. Quit !!!
By the way, the company sent me an e-mail after I informed them that I was going internet with the problem. They don’t replace parts, but will send me a new kit. WOW !! what a country. Modelcraft knows how to take care of their cutomers.
I’ll buy a few more kits from them as my way of saying thanks.
Mean green,
Sorry about the lack of replies! Normally someone will have something to offer. This is the first time I’ve seen the post, and I check in daily. Honestly I would not of had an answer for you either. I’m responding because I didn’t want you to think were a bunch of jerks. Hope to hear from you again soon. Glad to hear that your problem was solved.
Darren
Too kind of you youngman. Thanks and take care.[;)]