| I had a previous thread about how I was trying to get a replacement canopy for my Hobbycraft C-45f.Hobbycraft was of no help,due to the fact that the kit had been discontinued.I went to the Squadron website and typed in “Beech” in the search box.Lo and behold they had a 1/72 Canopy set that included the canopy for the Beech C-45!I ordered it and it arrived in 3 days!Outstanding! |
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Awesome! [tup]
I agree. I ordered some alclad on a Sat. and it was at my door on Wed. Plus, the shipping was pretty cheap.
I too have had excellent service from Squadron. I called an order in on Wednesday and I recieved it on Saturday. I like to call in my orders because she reads your order back to you to make sure we’re both on the same page and all! Fantastic!
Zip
I too have always had excellent delivery time with squadron, I just wish they would send you an email saying your order has shipped with a tracking number.
They have always done right by me also. Top notch customer service! Not to many companies out there like them anymore.
Soulcrusher
I also have always had excellent service from Squadron. They are a little pricey, but if you order $100 the shipping is free, and that brings them pretty close to anyone else. If you look at total price they frequently beat the final price (bid + high shipping) on ebay. (I never understand that) I make a list and wait until I have $100 of ordering.
They have a very unusual business practice for modern times - when you call in your order you talk to a live person who is friendly and who knows something about what they are selling. It’s unusual to find a business with real customer service these days.
I only had one problem with them - many years ago they shipped me the wrong P-47 model. Once I called about it they sent the right P-47 immediately and told me not to bother sending back the incorrect one.