Customer Service Question.

Hi;

Has anyone had to deal with Trumpeter’s Customer Service over lost or severly damaged instruction Booklets? Please comment for me?

The only time the issue came up – a couple years ago, now – I emailed them and they offered me the option of a link to an online version of the instruction package, which was fine for my needs.

Don’t know whether that’s still the practice or not.

Aha:

Thanks GregBale. Oh, by the way you did a couple of posts lately I wanted to respond on and the Reply /Edit Box didn’t show up at the bottom. That Said, I have a Card Model Submarine, Very Intricate, in 1/200 scale The instructions were only available as a downloadable PDF file. Problem.Some of the printing is so small when I enlarge it it gets fuzzy type unreadable.

Sounds like they were scanned at home with loving hands…

Bill

email Joanna - awesome support

joanna@trumpeter-china.com.