The joys of a defected Dragon kit

General Discussion General Modeling Discussion
1

So I bought Dragon’s Tiger I Mid Production w/ Zimmerit, which I’ve heard is a fine kit. When I took the parts out of the box to inspect them, I noticed that a kit with a defect. Apparently for this one they utterly forgot to include the top portion of the Tiger, and instead gave me duplicate sprues. And I’ve had no luck trying to get in touch with Dragon Models USA, which seems to solely cater to dealers and hobby shops.

What can I about this? I hate to think I spent $17 for a box of a few spare parts. And this is definitely the first time I’ve had this experience with a Dragon kit.

2

can you take it back to teh store you bought it from?

3

I don’t think so, as I bought it online. It was brand-new and still in the wrap, though, so I don’t think it was tampered with.

4

I would still contact the online seller before anything

5

If you have no joy with the seller, try the Dragon Care page to lodge an enquiry.

http://www.dragoncare.com/chsmain.asp

6

Never knew about DragonCare before! Thanks a ton Phil, will do!

7

Just be prepared for a wait once you begin the process with them. Dragoncare does not exactly move in a rapid manner. I hope they handle your issue more quckly than they did mine. Good luck!