I’ve literally had people say that exact same thing to me at work when they witness interactions between she and me.
I have multiple stories of her incompetence and poor behavior. She is on this low level test job because she was banned from working in one building (GE has various plants on the same campus, each making different appliances) and lacks the ability to get higher level jobs that require testing and training to attain.
The refrigerators coming down the line do not have door handles on them. Those items are added inside the unit farther down the line and the customer or installer adds the door handles after purchase (some assembly required).
So the tester either opens the door by grabbing the top of the door edge or by using a dent puller (a hand held suction cup). It is a simple, self expanatory item to use; place it against the smooth surface of the door, flip the little grab handle and open the door. Close the door, flip the grab handle and it releases the suction cup.
When she was first handed one back in January, she kept loudly proclaiming that she didn’t know how to use it. The woman to her right showed her how, but she kept insisting that she wasn’t trained. So I went to train her. She stood in front of the refrigerator door throwing the dent puller at the door like it was a magnet.
Well, these are stainless steel refrigerator doors which are non-magnetic. She kept trying to place the suction cup along the edge of the door, which won’t get suction. Or she places it so far away from the opening edge of the door that it requires more suction and leverage than the dent puller is designed to handle.
It’s bascially like watching a person try to open a refrigerator door by grabbing the hinge edge of the door and trying to open the door by yanking it off the hinges. Sne eventually got it, but by then, the other five testers thought she was a moron.
Everyone of them learned how to use it without instruction. Just like they learned how to “open center drawer” without instruction.
Dent puller image just for reference; ours are exactly the same, but the handle portion are orange. They come from Harbor Freight and are like $5 a piece.
