so yesterday, like others, I was unable to get logged out. I cleared cache and cookies and it worked, got logged out. Well, this am I was unable to get logged in… With either safari or Firefox on iPad. Tried a couple of times , no good, UNTIL - I checked the “keep me logged in box” on the sign in page. I’m now in, but don’t like staying in / on… FYI.
See! that’s why I don’t want to log out!
I’m unable to log-on also on my main computer. I’m on my tablet at the moment. Last night I was unable to log-on with Firefox, so I used Opera. Now Opera is unable to log-on. I clear all my cookies on log-out, so clearing the cache doesn’t work. Wonder what’s going on?
Gary
PS> Mrchntmarine gave me a hint, and I clicked the “stay logged in” box and was able to log-in with Firefox. Still, that will go away when I log out and the cookies are cleared. This forum… [:(]
Hi everyone, So, I see that we’re having some issues with both logging in and out on the FSM Forum. Just to let everyone know, we are definitely aware of the difficulties this is causing and we’re looking into it. We think we know the cause, and, now, we’re working toward a permanent solution. I know it’s frustrating, but we are working the situation and will let you know when a fix is in place just as soon as we can. Regards, Tim
Hey Tim - tks much for the update. As a follow up - i just tried to log in and all i got was the log in screen after entering my credentials and hitting enter. As mentioned, I had to then try again and leave the keep me logged in box checked and i got it - but i prefer not to stay logged in. Wm
Safari, Catalina - mac.
I ran into this again just now, on my company’s laptop. I followed my bookmark to the forum and saw that I needed to log in. Choose Login, enter my username and password, and no login. I was logged in on that same machine over lunch. Happened in both Chrome and Firefox. Clearing the browser cache, including cookies and login info, did not resolve it.
I’m logged in now on my personal machine, successfully.
Annnnnnnnnnd-it’s working today, from this machine. Though it took a long time for the login page to close and the forum index page to load, than it usually does.
Weird, wild stuff!
I don’t understand why logging out is such a big concern,I check the leave me logged on box when I logged on a long time ago,so all I do is bring up the site and bang i’m on,no delays.I never log off.
Generally it’s a good practice to log out of websites, security-wise. But the issue isn’t with logging out. The issue is exiting the forum-not logging out, but just navigating away and closing the browser session, and then returning later, a day later, say, with a different browser session, and getting challenged to log in, despite not having logged out before. And the login process fails. It’s a problem with the forum.
Using my IPhone, I log on then scroll down and have to log in again. This happens sometimes 3 times.
I’be given up on reporting stuff like this.
still busted - when i log in, its says im not logged in until i click a next page to go to. Then it shows as logged in. When i log out, it keeps me logged in. I have to close the window/tab then next time i will have to log in again. But it will only log me in if i choose “stay logged in” option…
Why do we have to log in twice on Safari? Once on the main page and then again in Forums.
Why doesnt the 2 time log in work on Firefox - See attached. Ive cleared cookies, etc and cant use firefox.
Why isnt FSM site “secure”?
As with some of the other bugs that crop up, they appear to affect some and not all. In the end, the Forum is old and has undergone many patches since the last full update. One of my goals is an update of not only the Forum but the entire FSM website. In the meantime, we’ll continue to stomp the bugs, but it’s about triage and time.
Are you doing your part?
I am also having login issues. I went to fincescale.com/code and tried to log in to redeem my code. I then cleared cache, cookies, history, and reset password for FSM and tried again. Was able to bring up my account at the main site finescale.com, but when I went to finescale.com/code, unsuccessful to login under the code redemption item.
I forwarded your information to customer service. They will contact you directly. Thanks, Tim
“The only good bug is a dead bug.”