I am a registered user, but every time I try to...

Feedback, Help and Testing Forum Technical Assistance
1

go someplace else on the site like online extra it keeps asking me to log in and when I do it takes me right back to the forums. do I need a different log in?

2

Weird! I just tried going to OnlineEXTRA and I didn’t have any problems. You shouldn’t need a different log in but I don’t have any suggestions for you either, sorry. David will probably have to help you out on this one. If it’s any consolation, there seems to be a few glitches that are popping up lately with some of us other members as well.

Ray

3

marine1~

I’ve encountered this problem sometimes, too. I thought it was because I’m on a Mac here at work, so I’m used to having problems nobody else has (on the computer, okay, I’m talking about on the computer [:0]). I’m thinking it could be a temp file issue. Try flushing out your cache and logging back in to see if that helps. Of course, there’s always a Help Desk’s favorite fallback solution: Try rebooting your system, and see if that helps.

4

Hey, I am having the same problem; I can’t get into the online EXTRA or reader gallery. When I post replies, I have to keep signing in. Yes, I have cleared cache and rebooted the computer. I also don’t show up at the bottom as a logged on member; maybe I have an invisibility cloak and don’t know it!

5

Try the instructions posted here:
Will log me on, but I can’t look at bench reviews

6

I am having the same problems too. When I first visit FSM, it automatically recognises me and welcomes me with my screen-name, but when I try to view the Online Extra page, it asks me to log-in again. When I log-in, it returns me to the home page. I have already tried dumping my cache and checked to make sure I am accepting cookies. This was not a problem before your site was overhauled.

7

It’s nothing on your end. It’s on ours. We’re working on it.
http://www.finescale.com/fsm/community/forum/topic.asp?TOPIC_ID=8788

8

The login problem for the OnlineExtra, Reader Gallery and Workbench reviews has been resolved.

If anyone continues to have problems, try the instructions posted (the link below). If that doesn’t solve the problem, please contact us and let us know.
Will log me on, but I can’t look at bench reviews